CRCALVES SERVICOS LTDA, a private legal entity registered under Brazilian corporate taxpayer number (CNPJ) 40.680.539/0001-53, headquartered in São Paulo, Brazil, and referred to throughout this policy simply as “CRCALVES SERVICOS”, holds privacy, transparency and data protection to be values worth preserving. On that basis, it has created this policy to explain how the data you provide here is collected, used and/or shared — in short, how your data is processed when you visit our website.

Since your data may be used to identify you, it is only fair that we share every rule governing the use of this website with you, transparently and plainly.

By accepting this Privacy Policy, you agree to the terms set out here.

DATA PRIVACY AND INFORMATION SECURITY POLICY

Beyond respecting your privacy through security measures designed to protect information, we stress that any data collected about the user will be disclosed in advance, either through actions on the website itself or through cookies you have authorized beforehand.

Adopting security measures is part of CRCALVES SERVICOS’s standard procedure, always with the aim of protecting your data and information, preventing access by unauthorized people and improper use.

PURPOSE OF DATA COLLECTION

In line with the principles of the Brazilian General Data Protection Law (LGPD), CRCALVES SERVICOS collects only the data needed to deliver the service you request.

This website offers “CONTACT” fields for you to fill in voluntarily; the data goes to our sales team.

We stress that the data you provide will not be sold, shared or transferred to third parties, and will be used strictly for its stated purpose. Collected data is used for that specific purpose, routing the necessary information to the team responsible for handling and resolving your request.

Users who are not CRCALVES SERVICOS clients but would like to understand the company’s services better may also contact our business team by phone or by filling in the form.

WHAT DATA WE COLLECT

In order to serve you as well as possible, CRCALVES SERVICOS collects the following data:

Name, email address, phone number, company, number of employees at your company, your company’s industry, and website.

CRCALVES SERVICOS applies the principle of data minimization, collecting only what is strictly necessary for the work to be carried out, with no excess and for a specific purpose.

YOUR RIGHTS

As a data subject under the applicable regulations, you — the person using our website — may submit requests to CRCALVES SERVICOS regarding the processing of personal data, based on the following rights:

• Confirmation that processing exists;
  Access to the data;
  Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary or excessive data, or data processed in breach of the law;
• Portability of your data to another service or product provider, upon express request by the user;
• Deletion of data processed on the basis of the user’s consent;
• Information about the public or private entities with which CRCALVES SERVICOS has shared your data;
• Information about your option to withhold consent, and about the consequences of doing so;
• Withdrawal of consent.
  You may exercise your rights by sending us a request, which CRCALVES SERVICOS will then assess and act upon.

CRCALVES SERVICOS’S DUTIES

Whenever collecting and storing your data is necessary, know that CRCALVES SERVICOS observes every principle set out in the LGPD, in particular:

Purpose | Suitability | Necessity | Free Access | Transparency | Security

We place on record that CRCALVES SERVICOS is aware of how important this data is, and of the effort it must make to keep it protected.

HOW WE PROCESS YOUR DATA

Data processing carried out by CRCALVES SERVICOS complies with applicable law, in particular the confidentiality rules of the Brazilian General Data Protection Law (LGPD).

This information may also be used to better understand the needs of CRCALVES SERVICOS clients.

Our data collection is not intended to obtain sensitive information about the user.

CRCALVES SERVICOS stores your information securely, on protected servers. Your data may also be subject to international transfer when stored on cloud servers — always in secure environments and with companies that comply with the applicable rules.

OUR COOKIES

Cookies are small files created by the websites you visit and saved on your computer by your browser.

These files hold information used to identify who is visiting the page, either to tailor the experience to that profile or to make it easier to browse several pages within the same website.

To adapt to your preferences and improve our services, we look at your browsing habits on the website through cookies.

The cookie policy is available at this link.

CRCALVES SERVICOS ON SOCIAL MEDIA

CRCALVES SERVICOS is constantly looking for ways to stay closer to its clients. With that in mind, this website offers shortcuts to our social media profiles, where you can learn more about CRCALVES SERVICOS, our products and how to reach us.

CONTACTING CRCALVES SERVICOS

CRCALVES SERVICOS maintains service channels for its clients. Through them we can help you — another way of staying close to the people we serve.

General contact Email: contato@crcalves.com

Through these channels you may request any information about how your data is processed.

Whenever you have a question about your data and how we process it, get in touch — we will be glad to help.

GOOGLE REMARKETING

We use Google Ads Remarketing to serve ads on Google partner websites. This feature makes it possible to identify that you have visited our website, so that Google can show you our ad on different websites. Several third-party vendors, Google included, buy advertising space on websites across the Internet, and we occasionally hire Google to display our ads in that space. To identify your visit to our website, both Google and other third-party vendors use cookies, in a way similar to what is described in the “OUR COOKIES” section. You can turn off Google’s use of cookies through Google’s ad preferences manager.

FACEBOOK REMARKETING

We use Facebook Remarketing to serve ads within Facebook and Instagram. This feature makes it possible to identify that you have visited our website, so that Facebook can show you our ads on Facebook itself and on Instagram. To identify your visit to our website we use cookies, in a way similar to what is described in the “OUR COOKIES” section. If you see one of our ads on Facebook and/or Instagram and would rather not see it again, the ad itself offers options to hide it and stop seeing our ads in the future.

MARKETING

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you would rather not receive our marketing messages or take part in our ad personalization programs, just tell us: write to crcalves.servicos@gmail.com, or simply click the unsubscribe link at the bottom of any of our emails.

CONFIDENTIALITY

The parties agree that the information held on the portal, in the emails that travel through it and in the databases used by the CLIENT is covered by the secrecy and confidentiality clause. CRCALVES SERVICOS may not disclose that information to third parties, except in the case of a court order, request or ruling of any kind, or an order, request or determination from public authorities aimed at clarifying facts and/or circumstances, or supporting an ongoing investigation, inquiry or complaint.

CRCALVES SERVICOS will not be liable for breaches of the data and information referred to above resulting from acts of employees, agents or people authorized by the CLIENT, nor for breaches resulting from criminal or irregular action by third parties (“hackers”).

Data entered into the tools by the CLIENT will not be used by CRCALVES SERVICOS for any purpose other than faithfully performing the service.

Notwithstanding the above, the term confidentiality will not cover information that is or becomes known to the general public, that was already in the receiving party’s possession before disclosure by the other party, or that is independently developed by the receiving party without use of the Confidential Information.

HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES

We may share your personal information with:

Service providers under contract that support parts of our business operations (fraud prevention, billing activities, marketing, technology services). Our contracts require these providers to use your information only in connection with the services they perform for us, and not for their own benefit.
Companies we intend to merge with or acquire. (If a merger takes place, we will require the newly formed entity to follow this privacy policy with respect to your personal information. If your personal information could be used in a way that conflicts with this policy, you will be notified in advance.)
Law enforcement authorities, government officials or other third parties when: we are required to do so by subpoena, court order or similar legal process; we need to do so to comply with the law or with credit card association rules; we are cooperating with an ongoing law enforcement investigation; or we believe in good faith that disclosing the personal information is necessary to prevent physical harm or financial loss, or to report suspected illegal activity.

ABOUT EXTERNAL LINKS

The CRCALVES SERVICOS website may contain links to other websites developed and controlled by third parties. The privacy practices of those third-party companies are not covered by this privacy policy, and we are not responsible for their privacy practices or for the content of their sites.

CONTACT WITH THE USER

CRCALVES SERVICOS may send you information about your account at any time. Because that information is important, you cannot opt out of receiving it. Under no circumstances will we send you unsolicited communications about commercial offers or advertising if you have opted out of receiving that kind of message.

UNSUBSCRIBE POLICY (“OPT-OUT”)

Users who receive our communications by email may stop receiving them at any time. Just send a message to contato@crcalves.com saying you no longer wish to receive them, or simply click the unsubscribe link at the bottom of every email.

UPDATES TO THIS POLICY

CRCALVES SERVICOS is constantly looking for new ways to deliver its services to an exemplary standard.

We may therefore update this policy at any time, and we will let you know when that happens.

If you are a client, you will receive a notification by email. If you are a visitor to our website, a message will appear when you access it, letting you know that this policy has been updated.

GOVERNING LAW AND JURISDICTION

This policy is governed by and was drawn up in accordance with Brazilian law, in particular the guidelines of Law No. 13.709/18 — the General Data Protection Law (LGPD). Any disputes arising from this policy will be settled in the courts of the judicial district of São Paulo, state of São Paulo, Brazil.